No customer service – Pickatale: 200+ Interactive Children's Books! Review

Pros: I love that the books are classic, beautifully illustrated books without the Nickelodeon sass that you find on so many other children's literary apps. I searched far and wide for an app that highlights the word when it's reading the book to you, and this one does that. I love this feature because I feel like it really helps kids learn to read. Cons: the different language features are frustrating. There is no lock on the other languages so my child constantly meandered into the different nationalities and I found her listening to stories she couldn't understand. They also present the new books as a selling point but there is no way of seeing just the new material. New books are impossible to find in the mix of all the books. But worst of all is their customer service. I emailed them three times and contacted them on their Facebook page to get help answering a simple question and never got a response. So frustrating. Don't bother buying the app.
Review by Mom&tot on Pickatale: 200+ Interactive Children's Books!.