Apple bag – Apple Store Review

I went into my Apple app and happen to look in the bag and their was a iPhone 7+ with a different number connect to my account.. I called Apple and the looked at my account and assured me that number was not connected to my account and no other charges was on my account and that it maybe was a glitch. Can anyone till me why this happen
Review by Dj 6 3478901235 on Apple Store.

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