STAY AWAY!!!!! – Postmates - Food Delivery Review

Worst customer service experience in the industry! If there is a problem with your order, which happened to us shortly after signing up for their unlimited program, you must email them and wait around for a response. They send you very generic, seemingly precomposed responses and are basically just apologies. They do nothing to remedy the problem other than credit you for the item you did not receive. Well guess what? So when my wife did not receive her meal they expected me to reorder it and that's it. Well to reorder it there was a $25 minimum, her meal was like $15. Plus I'd pay service, delivery and tip again? I don't think so. I told them I was going to cancel my service and they didn't care. They did not take care of me as a customer. I've always had great customer service with delivered dish and bite squad! I am back with them now. BTW. they never even credited the $15 back after all that either! Lol
Review by attackmac on Postmates - Food Delivery.