Love Hate Relationship – Subway® Review

I love being able to order a sandwich through this app. When it comes to building your order, I like that I can specify more or less of something. For example, I want lettuce on my sandwich, but not too much - I move a slider switch from the center towards the word less. I want extra pickles - move the slider to the word more. So far so great! All of the Subways I visit have fantastic sourdough bread. Is that a choice? No. Pepper jack cheese? Maybe... Depends on the location. If I walk in, yes, they always have it. But wait... There's a box I can enter instructions in. Perhaps I can let my local Subway know that I really want sourdough bread and pepper jack cheese? Nope. Unfortunately the instructions you just entered don't print on the order sheet. Does someone at each restaurant decide what is offered in the app's food menu? If so, do they get any training on how to properly set up their online ordering system? Please fix these problems, otherwise I might as well call in my orders like I used to.
Review by stymeist on Subway®.