Haven't been able to purchase via the app in 3 solid months – Disney Store Review

Hello! I love the Disney store and shop the app frequently. I would say that I check the "new arrivals" page daily. However, for the past several months I haven't been able to get past the check out screen. Once I click "proceed to check out" a little Mickey head shows up and it just loads and loads forever. I have the same problem on my smart phone and computer, using Google Chrome or Internet Explorer. I've had to place every order over the phone, which I don't like doing because it's inconvenient and I don't receive an email confirmation that way. I've passed on several items and missed sale items I really wanted because of this problem. PLEASE FIX IT! Thanks!
Review by Princessprophecy on Disney Store.