worst service – Hotwire: Last Minute Hotels Review

Strongly DO NOT recommend using hot*wire to book hotel/car/flight, the worst company I have ever seen. It is well known to attract customers via discount. But without obvious reminder or notification, any discount booking is noncancellable and nonrefundable. It doesnt help even if you call customer service or car rental company ahead of time. Very unfair and unreasonable terms, very bad customer service, cannot resolve issues. Personally will not use it ever again.
Review by boycott hot*wire on Hotwire: Last Minute Hotels.