Impossible to explore – Amtrak Review

The task of creating a trip from one state to another by a new or inexperienced train rider seems impossible to complete without calling Amtrak on the phone. People must have prior knowledge of routes, stations, dates, policies in order to get any use out of this app. There is very little help, no helpful videos or tips and its "new customer unfriendliness" turned me sour on trying Amtrak at all.
Review by byrnes3969 on Amtrak.