hard to learn and harder to buy... – SAP Analytics Cloud Roambi Review

I was immediately enthralled with Roambi Analytics...cool looking graphs that are easy to create...except that after spending 4 hours trying to learn the program I was more confused than when i started. I must have gotten lucky with some early attempts to build simple graphs. But I sallied forth and decided to buy two licenses for $528. Big mistake. I paid one of my people to spend 40 hours learning the program and he was only moderately successful. And 3 weeks after committing to buy the program, they still haven't given me a login or password...something about "provisioning" taking time...seems ridiculous...and my impression that since SAP bought Roambi it has become part of the problem not the solution. Short answer: sexy idea but ease of use is an unfulfilled promise. And support at all levels is, while very nice, surprisingly unhelpful. Recommendation: Don't waste your time.
Review by Boulder Jack on SAP Analytics Cloud Roambi.