It's like they want you to stay someplace else – Marriott Bonvoy: Book Hotels Review

Here's how Marriott treats their members looking to redeem points for a hotel stay: log into the app, select payment with points, choose a location, tap on a hotel... AND IT REDIRECTS YOU TO THEIR MOBILE WEBSITE?! Log in again (hopefully your password is weak, because you get forced into typing it even though the "app" uses Touch ID - but not the mobile website, nope! Ditch whatever company you're outsourcing this app to and go with a real development team. We're all sick of this app which is just a front end to a really poorly made mobile website. It was junk before, and its still junk now. This "app" is just a thinly veiled version of their mobile website... but somehow even worse (useless, annoying and odd animations just tossed in give it the feel of the mobile site mashed up with a 12 year old's PowerPoint presentation). Oh yeah, and Bing maps? Seriously? Have you even attempted to use it on the iPhone? It's really hard, and because of the way its completely not integrated, I can't even copy and paste the hotel address into a native app for directions so I'm stuck going and searching in apple maps or google maps for hotels by the same name in the same city and checking the address so I can get turn by turn directions there. Meanwhile, competitors like holiday inn have very well done apps that are actually native iPhone apps, not just some janky wrapper around a poorly done mobile web interface. Get serious and fix it Marriott.
Review by T3RC on Marriott Bonvoy: Book Hotels.