Hugely disappointing – World of Hyatt Review

Every time Hyatt upgrades this app, they make it worse. Harder, now, to find what you need. No information about GP account beyond balance....can't see past stays or GP tier status. It's clunky, and a step back from the already under-performing app it replaced. Hyatt should convene a panel of frequent stay guests, ask them what they want in an app, and then go design it.
Review by Smksat12 on World of Hyatt.