Be aware of being overcharge. – Marriott Bonvoy: Book Hotels Review

As a business owner I really have to have something bother me to leave a negative review.BUT Please be aware!!! None of reservation we made online was correct. This hotel is under renovation. There is no pool or gym. If you are paying for the balcony you may have a view like mine of an AC unit. I normally always chose Marriott. This experience has changed that (most of the staff is great James & Tim thank you - Jennette maybe working with the public is not your gig, your lack of concern is well noted) . If you book online or on the app you will be grossly overcharged ($299 on weeknight and $184 on weekends) But everyone else in the hotel was charged $123 a night - at check in we switched cards and they still booked us at the 299/184 rates, even after they said they would change them to the lower rates 123. So folks check your statements! I even called corporate yesterday after we checked out and moved to the Hilton and they said we only had been charged for the one night, they offer us a free night - which we should still get, maybe we won't because of our reviews. But honesty is not for sale. People should know about the Marriott Corporation.
Review by Hopeb1 on Marriott Bonvoy: Book Hotels.