App works fine after a week's wait – Prism TV Review

Just got CenturyLink and Prism TV on July 18 and wasn't able to get access to online content until 2 days ago. From reading the other reviews, this wasn't just an issue for new customers. Had to call and wait and chat several times for hours until my question got escalated and I was given another Prism tech number to call. Was told I didn't have some critical Prism online access on my account and that this would be resolved and I'd get an email within 24 hours. In the end it took 5 days. Now my login hours through on all the on-the-go apps: especially the NBC Olympics which was my primary concern. Techs did call to check that everything was resolved which I appreciated. Re: app itself, not wild about the big tiles that take longer to scroll through but like the schedule being available especially on my iPad. Not clear why access had to be added to my account and error message was completely unhelpful.
Review by SeattleSR on Prism TV.