Do not download this app – Collect call app for iPhone Review

I got this app through my cell phone's customer service for an emergency situation. This is at 7am in the morning. I added $10 increments 4 times that's $40 I couldn't afford to spend to be able to speak to a family member in desperate need. So I downloaded the app registered for the app and added money. Which the app has no problem taking it out of your account but they will not refund it back. I called the customer service number and no answer. I then left a message and still no answer. Now it's 513pm and I'm still attempting to call this apps customer service. I finally got someone to only tell me that there were supposed instruction that's nowhere in sight anywhere in the app because it's blank and it says everything I need to know. Also gentlemen that I spoke to was very rude and basically spoke as if I was stupid for not reading instructions that were not there at any point. I also was supposedly to receive a email with my confirmation and everything about the app which I still haven't received. The balance on the app is still $0.00 but they took the $40.00 out of my account. I will be sending Verizon and the App Store complaints to shut this app down because it's a rip off and it's robbery to take out money without the app being function.
Review by Boopsidoopsz on Collect call app for iPhone.