Needs improvement – Google Maps Review

The design needs work! Why is the "reverse" option hidden??? It's the most used feature! And I used to be able to see a LIST of 3 alternative routes, where is it??? It used to show the time *without* traffic. Why did you take away the features that set you apart from other GPS apps?? Listen to your users! We don't care about easily switching between walking, bussing, or train! Or hearing that "the route is clear and you'll arrive on time." You've taken away amazing features and replaced them with useless ones.
Review by Ozogirl on Google Maps.