Could be improved – Norwegian iConcierge Review

First of, it's free to download but it isn't free to use onboard. It cost me and my son$9.99 each to use the app while cruising. It worked good when we're connected to the NCL Jewel's WiFi. There were several times that I was disconnected for whatever reason and was unable to connect with my son while we were on board. I like the Account Review feature and the detailed transactions that came with it. It provides the details on when your Sail card was charged or swiped. I would like to suggest something for "What's going on today" feature. I think activities/events that have occurred shouldn't be shown depending on when the app was accessed by guests. It should also have an option of creating "My agenda" when a guest picks activities to do or shows to go to, it'll make it easier for guests to find the details/location without having to scroll to the current time. It'll also help if all the numbers for the venues within the ship are listed on the contacts.
Review by A69bull on Norwegian iConcierge.