Using Chromecast for different residence. – Google Home Review

Ok here's the deal. I purchased chromecast (re-furbished at that) last year in July when i moved into my new apartment. I downloaded the Chromecast (now google cast) app with no issues. It worked great with my iphone. Now, i have since moved to a residence with a different internet provider. They use time warner cable but apparently, purchased a belkin wireless router. Now when i try to DL, my phone cannot find chromecast under wi-fi. I called and spoke w/ support team members for literally hours. First guy told me to call my internet service provider to get the access point disabled. When i did call, the lady told me to contact someone from Belkin instead since they issue the wireless router. So i called and the rep informed me that my warranty was expired, and that in order to continue helping me with my problem, i had to purchase their support..for $29.99. I said forget it. I called chromecast support again, and this time the rep was able to access belkins wireless router website and walk me through disabling access point. Eureka! I was back on baby! After having netflix on for quite some time, i looked at the tv screen and the app was stuck on the "Are u still watching" part. I unplugged and re-plugged to restart or refresh the app. Next day when i was about to cast, i noticed no device was found. Now here i am..back to square one, and I am so ready to give this next rep who answers my phone call a piece of my mind. Why didnt it save???
Review by Big_ego_858 on Google Home.