Be Aware – Simple - Mobile Banking Review

I was a Google Wallet/Card customer. I loved just about every aspect of it. About a month ago I received a notice they were ending their card service and suggested two alternatives. One being Simple and the other being AMEX Serve. I've had an AMEX card for years and loved the service but for some reason I decided to choose a try at Simple. The sign up process was a little annoying for already being a Google Wallet customer and transitioning to a service recommended by Google Wallet. But I went through the process and about two weeks later got my card. My wife also did the same a few days after me. However, she received an email a few days ago requesting her to upload additional documents to verify her belonging to the SS# she provided. Now understand we both had a Google Wallet card and used it daily. I did not have to provide any additional info. This was annoying and so I made a phone call as my email got no responses. I was told it was a random check and further info must be sent. My wife canceled her request. Also to transfer funds is a WHOLE OTHER STORY!!! Always takes over five days. The most recent request was made on April 25, 2016 to transfer out of my account into simple. The message came back funds would be transfered from my account on the 28th of April and be deposited to Simple on May 2. I wanted to be able to use the funds much sooner then that many days. My funds are stuck in limbo. Out of my bank account but not in Simple account to use. NOT HAPPY with my funds floating in cyber bank. I decided to try the second choice of AMEX Serve. Registration process took less then five minutes and was told my new Card would be forth coming in about 10 business days. My wife decided to do the same and was meant with same results. Guess where Simple is going! ?
Review by Trailwinder50 on Simple - Mobile Banking.