Stuck on Level 21... – Fitz: Match 3 Puzzle Game Review

for a couple of weeks. Until I read the reviews and saw that most folks can't get past 21, I thought something was wrong with me. I don't want to bother playing anymore. I agree with one user there should be a skip puzzle option. And what's up with my 'opponent' having a 'shuffle' and when I run out of moves I have to start all over? I thought shuffle was only available with Fitz2, which I'm up to level 124. Please, developers, do something.
Review by Zumba_Nana on Fitz: Match 3 Puzzle Game.