Great App - Customer Service to be determined – Flint - Accept Cards, No Dongles. Invoicing. Review

When I discovered Flint, I was super excited over the ease of the app and simplified low rates. Customer service was iffy. One time I got an immediate response (increasing my credit limit - imagine that) and another time when app wouldn't work on husbands phone - never got a response. Then like everyone else I received an email about the transition to a new platform and found myself without a processor. I thought it would be a few days. It ended up being weeks with zero communication from Flint. It finally came back up and of course you have to agree to the new terms but they did not make it clear they changed your rates too. I did email asking them what was happening with my rates and I did get a response right away. But I'm still very unhappy with the way they handled the whole transition and I'm not too happy about my rate going to 3% across the board plus $0.30 per transaction. Left a sour taste in my mouth. I just might jump ship if I come across a better situation. With that being said, the app does work well. No card reader needed is awesome. I come across a better situation.
Review by ETRugs on Flint - Accept Cards, No Dongles. Invoicing..