Restaurant isn't getting my orders and I show up anyway – OrderAhead Review

Multiple times the restaurant has had printer/internet issues so they did not receive my order, but the app acts like my order is ready at the pre-planned time even if it is not actually ready. So on multiple occasions I have shown up expecting my food to be ready (because the app says it's ready) only to have to start from scratch when I get there. The restaurant does its best to catch up quickly after getting my order on the fly, but it would be nice if the app accurately reflected what was going on (e.g. if the restaurant could somehow confirm receipt through orderahead so I would know if it wasn't going through). It's annoying that the app acts like everything is being prepared and then ready when it's not.
Review by readerchick on OrderAhead.

All OrderAhead Reviews


Other Reviews