Where's the manual? – Track Coach Elite Review

A product that has import/export capabilities and a fairly complex interface with multiple nested forms really needs a user's manual so we can understand how to use it. Their website is a single page that instructs users to contact the developers through the app. The app help provides a place to e-mail the developers, but despite multiple attempts, I have yet to receive a response. I'd like to use the app in conjunction with a spreadsheet, but it doesn't have the ability to export athletes (it supposedly can import them, but there are no instructions on the proper csv format and no instructions on where to load the files so the app can get to them). For an app that has good potential, this app, but more importanly the lack of support, has proven disappointing.
Review by Track Coach Buck on Track Coach Elite.