Program syncs 10 pictures and stops – Sync Photos to Storage Review

How do I get my money back? I have tried to sync photos and each time I transfer around 8 or 10 photos, I get a message that the storage device is not online. Both the iPhone and laptop are online. This program does not work as advertised. I clicked on app support and got a 404 page error.
Review by Apple_Lover2 on Sync Photos to Storage.