Underdeveloped app – Budget – Car Rental Review

Delta, Hilton, American Airlines .... even Avis all have useful apps that allows me to view and manage my upcoming reservations as soon as I open the app. This one does not and that makes it pretty useless. Talking to a desk agent or cust svc rep by phone is actually EASIER than the app since they can use my name or fastbreak #. The app stores the same data but never uses it making it truly pointless. Maybe it's good for making reservations, I don't know, but being focused on making the sale and not managing the experience is bad, lazy service.
Review by Ubernerd70 on Budget – Car Rental.