What has happened to this App! – Seattle Symphony-Listen Boldly Review

This app, unlike the previous SSO app that worked perfectly, hasn't worked for almost two months now. You can log in, see your ticketed performances, but when you try to retrieve you bar-coded ticket, it always says, "Sorry, unable to retrieve you ticket for this event." When the app started in the fall it worked well, but hasn't worked again since mid-October. Uninstalling/reinstalling the app makes no difference. When questioning the staff at SSO, they just finger-point to the next person...head usher "see Box Office...Box Office, call SSO Main number....SSO Main switchboard, "we don't know anything about it".... Come on! Somebody step up and let's get this app fixed!
Review by alzullig on Seattle Symphony-Listen Boldly.