Confusing – PilotOnline Review

I'm a paying digital edition subscriber. Can't get back issues. Sometimes must delete app and redownload from cloud to get current paper. Online customer service advice doesn't respond to help requests. Rather counterintuitive setup. Overall, creates frustration. I'll amend my previous review. It's working fine now. 3 1/2 stars. Ok my final amendment: bottom line the other reviews are mostly accurate. This iteration is, overall, inferior to the previous edition, in many ways already mentioned by other reviewers. It's better than nothing, but why take 2 steps back with only 1 step forward with an "update"? 2stars. Prior to update, it was worthy of 4 stars. Now I can't.even download the daily paper. Back to 1 star. Can't imagine who authorized this new version. Incredible. Ok. Completely new version introduced about a week ago. It's new. It's fine. No complaints.
Review by HankG123 on PilotOnline.