PilotOnline
| Category | Price | Seller | Device |
|---|---|---|---|
| News | Free | Landmark Information Services, LLC | iPhone, iPad, iPod |
Reviews
You have destroyed this app-I'd give no stars if I could
Redhedgurl
What in the world have you done? This "new & improved" version is not so "new & improved". I am not one who dislikes change but this is just wrong. The pages take too long to load. I now have to hunt for the page where article that I'm reading is continued. The previous version worked well. Don't try to fix what isn't broke.
What did you do?
HickoryFarmer
Did you hire someone from Microsoft? This is the updates I would expect from them. Please fix the online use to what it used to be.
Would give no stars if possible
Ekntr5
Agree with other reviews. This is a horrible step backwards but apparently the V.P. Is not listening. I suddenly stopped being able to download my paper and discovered the new app accidentally. It is not self explanatory. I had to call for directions. To download the paper for offline use is now 8 steps instead of 2....will need to build in more time before trips. No quick links to other sections of the paper, you must page past it all until you get the section you want. No access to yesterday's paper. Who designed this?! Makes me consider another paper and dropping this one!
Horrible
waco1425
The other app was fantastic. This app is horrible. I cancelled my daily paper subscription some month's back. If this doesn't improve I will cancel my online subscription as well. Too bad, I've had a subscription for 30 plus years.
No stars not possible
Mark213f
Like everything Pilot, it deserves no stars. Wow, a city with no airport and no newspaper. This is new and improved?
Terrible
BobandArd
Would like to rate with zero stars. This version is not new and improved it is two steps backwards. It is not user friendly and it doesn't allow you to email articles to friends and family. We have been subscribers to the newspaper for 36 years and were forced to the digital version because of poor delivery service. Now the digital version is worthless! When renewal time arrives the Virginian Pilot will have one less subscriber!
Absolutely Worthless
VB SUBSCRIBER
The old version was so much better. This is a piece of junk. Extremely hard to navigate. Customer support has no idea. The person who designed this needs to find another job, along with whoever approved it. I pay $200 a year for delivery and this crappy digital version. HA. NOT NEXT YEAR.
Horrible job
Looking for alternatives
I can't believe that you are charging for this. Between this and the new "no vacation hold policy" It is no wonder that you are losing subscribers!
Confusing
HankG123
I'm a paying digital edition subscriber. Can't get back issues. Sometimes must delete app and redownload from cloud to get current paper. Online customer service advice doesn't respond to help requests. Rather counterintuitive setup. Overall, creates frustration. I'll amend my previous review. It's working fine now. 3 1/2 stars. Ok my final amendment: bottom line the other reviews are mostly accurate. This iteration is, overall, inferior to the previous edition, in many ways already mentioned by other reviewers. It's better than nothing, but why take 2 steps back with only 1 step forward with an "update"? 2stars. Prior to update, it was worthy of 4 stars. Now I can't.even download the daily paper. Back to 1 star. Can't imagine who authorized this new version. Incredible. Ok. Completely new version introduced about a week ago. It's new. It's fine. No complaints.
Huge step back
Swag app?
The new changes and format for both mobile and iPad are horrible. New stories fail to update, pages won't load, very clumsy. Please go back to the previous version which worked seamlessly.
