App needs work – Sengled Snap Review

I can’t seem to find a way to file a support ticket on the Snap website. So far the video playback from motion sometimes will work, sometimes it won’t, but most of the time it doesn’t and returns an error message along the lines of the “video for the motion detected is not available” then the app crashes. The Snap light and security camera is a good idea but unfortunately at the moment is is almost unusable. In general this app/product It is either not ready for sale or underdeveloped and oversold. Disappointed… I have an intruder/prowler issue that I’ve caught as a blur in a video thumbnail that I can only seem to take a screen shot of but cannot download to my iPhone and no desktop alternative either. Having someone that supports this product contact me would be great.
Review by herothedog on Sengled Snap.