Can't even play – Reading Superhero: Defeat villains while learning to read in an engaging word sighting action themed game Review

running this app on an IPad2, latest OS I purchased this game. We opened it, pressed play. The bomb timer started ticking, but no graphic loaded to pick from. And I can't even message support without making an account on the parent company's site. I can call Israel on my own dime for support. That's my only other option. I've never written a bad review for an app in the nearly 10 years I've used Apple apps.
Review by uakasha on Reading Superhero: Defeat villains while learning to read in an engaging word sighting action themed game.