No value for the app.... Horrible service!!!! – Big Bus Tours Review

The app has no value. Maps of the city and description of places can be found elsewhere. The app does not give you at all information about the routes or the estimated time for next bus. The upper loop Waite time on each stop is about 1 hour!!!! I saw more than 5 busses from the other lines (Specially the GrayLine- blue lol) come by in the same time. Called customer service and yet, their service was not helpful and horrible - of course I was put on hold for more than 20 minutes. Give your money to another service provider - for sure.
Review by Iabuuu on Big Bus Tours.