Platinum customers dumped – Platinum App Review

This app is such a shame given the high-end market Hunter Douglas is trying to maintain. What it appears is that those customers with the Platinum system blinds have been dumped for any future significant development of this app and Hunter Douglas's R&D is going solely into its new PowerView blinds (and PowerView app). The app for that system is polished and what one would expect from this company. There is no reason Hunter Douglas can't make these improvements for the Platinum line and improve this app. Since the Platinum blinds aren't compatible with the PowerView app I guess I'm expected to buy all new blinds if I want the sleek new app. Absurd. No loyalty to current customers and this app with no future reflects that. Can't you give us at least the ability to modify the bridge IP so we can access the app remotely!?
Review by E. R. R. on Platinum App.