Nice Try. Worst app on my phone – Y-12 Federal Credit Union Review

While everything works on the new updated banking app. It falls short in the navigation and ease of use department. My main problem with this updated app is that on my iPhone 6 when I go to “Mobile Banking” to enter my Username the keypad does not always show up. Wow! Hey, guys it is hard to type in your username and password when you can not see the keyboard. I have to cut and past my user name and PW to log in L Once you have logged it to mobile banking it is the same old user interface nothing exciting to see here. Now, you decide you want to deposit a check. You have to “Confirm! Are you sure you want to exit Mobil Banking” and it goes back to the new user interface. Tap Mobil Deposit and here we go again another login screen where the keyboard may or may not show up. If it does, you will notice it zooms in so much you can’t read the screen. Again, while it works and does what they say it will. It is obviously just a new screen interface with a myriad of applications (not all done by the same company) tied together with a simple interface. Also, you will notice the two new banners at the top and bottom of the screen. They are so blurry it looks like my old Commodore 64 graphics. The Y12 logo is the same way. With the ultra high resolution screens on mobile device you would think they would not put such crappy graphics on the screen. The splash (opening screen when you start the app) is very nice. That is where it good looks end. The picture taking in the mobile deposit part of this app needs to lock the screen orientation so you don’t have to play which way to I hold the phone. When you go to review deposits it puts graphics over the pending deposit text. Once you leave the mobile deposit screen and return the main screen, if you want to go back to Mobile Banking or Mobile Deposit you have to login again, dismissing those annoying “Confirm!” boxes. This app is also noticeably slow. My other banking apps are far quicker and much easer to navigate. The other apps let you login in once, take care of Business then logout (they have actual logout buttons) Thanks for the Mobile Deposit feature that was way over due and lets hope the next revision gets Y12 closer to Mobile Banking standard set by other institutions.
Review by GBling1960 on Y-12 Federal Credit Union.