Garbage – Platinum App Review

The app is unfriendly, non-intuitive, incomplete and lacks a decent GUI. The shades work intermittently and Hunter Douglas has been unable to fix them. Have had hardware replaced multiple times. Use of proprietary technology means they only work with (the as yet to work consistently) Hunter Douglas app. Works fine from Hub but inconsistently from repeaters. The app includes "remote access" from main screen but this has not been implemented yet and does not work. So why is it there? This has lots of promise but after several years has failed to deliver.
Review by vkandtj on Platinum App.