credit card scam + bad customer service – Fluege.de - Fliegen mit UE Review

I had more than the required amount of the flight I was booking on the credit card I used for the transaction and got an e-mail saying the transaction didn’t take place so I booked a new flight directly from turkish airlines. To my surprise one month later I get an email saying that they will get up to 100€ from the credit card as some kind of fee for the transaction that never took place. I would be happy to pay a fair amount to whatever the costs of the failed transaction were if specified causes and actual costs for the company but when I try to contact them regarding my problem I get nothing but automatic answers. Plus the prices provided were often inflated depending on the transaction method you chose so in the end the ticket I booked directly from turkish airlines cost about the same amount and a more transparent user interface/client service. If you value your money I would suggest you to check first the airline price and make sure it’s worth the risk.
Review by santosivosantos on Fluege.de - Fliegen mit UE.