Xactimate Reviews – Page 4
5/5 rating based on 54 reviews. Read all reviews for Xactimate for iPhone.
Xactimate is free iOS app published by Xactware Solutions, Inc.
Drawings on a photo disappears when viewing on a report
Goodbird989wi
Whenever I draw on a photo within the app, the drawings disappear from the photos when viewing them in a report. I can see intention to do this in the video on the app page, but is effective in the application. I spoke to support and there are no fixes, only workarounds for this issue. When this is corrected I can give it more more stars.
Totally worthless
Boating Guy Person
Does not read ESX files and no way to upload using a mobile device. Extremely slow. What sense does it make to require a mobile app to have super fast internet connection for any tolerable level of performance? Just one of worst pieces of software I’ve ever seen.
Keeps crashing
KamiMartin
Following most recent update, app keeps crashing when I try to clear assignments.
Great Idea, Poor Execution.
LuzSoldat
The program itself is incredibly bug ridden, and the app is worse! I have lost several assignments’ data using the mobile app. There should at least be a way to dump the raw data so I can retrieve it on another device and not lose all the time, effort, and hard work put in on each claim.
Very disappointed, still not ready for prime time
Will Laz
Very disappointed with this app, had such high hopes for it, I’ve used it years ago and it was still essentially a beta version but this is not stable enough to rely on. I do 4 scopes a day sometimes more and in areas where my internet is not always so good, so I need to save the photos and sketch locally in the app until I am able to come back get on my WiFi connection and upload them. I use this in conjunction with xactimate online, and I just had it log me out of the online version when I log into mobile, but this issue was or is that whenever I then try to log into the mobile app, it crashes won’t start, I rebooted and it crashed again, I’m using an iPhone X that has a better processor than like 95% of all laptops, no hardware issue. I went to the eservice center, the only solution is to uninstall and reinstall the app, all those photos and sketch, gone will have to go rescope them. And when I do rescope them I will now use good old graph paper and a camera because this app is just not reliable enough. I just ordered a 10.5” iPad Pro for over $1k with accessories that I will now be returning because this app crashing just one time like that and losing all the data, makes it worthless to me because I have to rescope. Developers...take note I was so excited because I thought all the bugs had been worked out of the app, but they haven’t. What I don’t understand and let me preface this first, I don’t like symbility and think the desktop v. of XM8 is far superior, but how is it that symbility has had a functional good working app for several years now that integrates well with the desktop but Xactware, with all their resources, can’t make this mobile app work right. Extremely disappointing, cannot emphasize that enough. It’s back to graph paper and a pencil...c’est la vie.
How and why
sltlee
After registering, password and all that, when I open the app it says there are no incidences associated and will not open, what the heck is this? I can’t even give it one star if I can’t open it,
Don’t wast your time
1773&;'nxkkd
They have horrible customer service and you can’t just set up the app to check it out. You have to pay.
Wouldn’t allow login
dmb77tx
I downloaded the app and it won’t allow me to login or access the eservice website to correct the problem.
Disappointed
Little P and Big B's mom
Up until the app crashed I was happy with the performance. Now I have lost 4 files with all photos and sketches. I’m not sure if I will be renewing my subscription for the mobile application as it is fairly expensive and has now resulted in me loosing time and revenue. Very disappointing at this time and I have no faith in the performance of this service.