Virtuo: hassle-free car rental
| Category | Price | Seller | Device |
|---|---|---|---|
| Travel | Free | VIRTUO TECHNOLOGIES | iPhone, iPad, iPod |
Service available in Paris and Nice (and soon to be in other cities as well).
Virtuo is a hassle-free car rental company. 100% App based; from registration, reservation, payment & unlocking your car, every step can be completed seamlessly through your smartphone.
That means; no more waiting in line at the rental counter, no paperwork, but also no bitter disappointment when you get your car. Because at Virtuo we exclusively rent the fully-loaded Mercedes-Benz A-Class. You’ll know what to expect every time, and will never be disappointed.
1 - Create and Validate your account
An e-mail address, a phone number, a credit card, a form of I.D., and a driver’s license. That’s all you’ll need to create and validate your account.
If you’d like to discover our service before registering, that’s possible too!
2 - Pick-up and Drop-off: Choose what suits you
It is where you want, when you want!
VIRTUO cars can be found in the secure parking lots at train stations, airports, and centrally-located venues in Paris and Nice (and soon to be in other cities as well). The cars are available 24/7 and are just waiting for you.
In airports, to make it easier for you, we offer our valet service.
3 - A unique vehicle
You don’t have to worry about choosing a car or paying for extra equipment and options. We already have the best car for you: a fully-equipped, Mercedes-Benz A-Class (automatic transmission, GPS navigation, bluetooth audio, reverse parking camera, and air conditioning).
4 - Ready to go!
Once you are near the car, connect the bluetooth on your mobile device. By simply clicking “My Key” on your app, the car is now unlocked, and yours to drive away!
Any questions or doubts? Our Customer Service Representative is always here to assist you!
FEATURES:
Speedy registration, reservation. Rental only takes several minutes.
Your mobile device serves as your key to lock and unlock the vehicle.
No time constraints or restrictions. 24/7 service.
Fully-equipped vehicles: fully automatic, GPS navigation, bluetooth audio, reverse parking camera, air conditioning.
Save time! No waiting in line. Go straight to your car, click, and off you go!
No paperwork, everything is simply put for you in your registration. You will receive your invoice at the end of your rental.
The option for a second driver is included with no extra charge (only if they are a VIRTUO member of course).
Guaranteed prices, without any surprises!
Reviews
Sign up process way too long
callesanfrancisco
I just want to see if the prices are even decent and if they cover the areas I frequent but you have to upload this and that and the ui doesn’t even auto grab the sms code. Wasn’t even sure if I could use this app with my foreign license and passport from a 3rd country. Will stick with hertz and sixt who have solid premium cars just better to deal with an actual human especially when I’m spending $200/day sometimes ? also I like getting my Iberia or Bonvoy points and nothing in the sign up process gave me the confidence that I would get any white glove service esp after reading that 2 star review. Don’t think these people know how to provide top shelf Vip service quality
Get ready for a headache
Alk65
Took 9 hours of back and forth before I gave up. My bank could not understand what the problem was. The customer service on the phone was awful and while the service via chat was friendly, they were completely unable to help with all the problems with the app.
Virtuo Bluetooth Transponder Failed
Calam S
The Bluetooth transponder on the car windshield failed and locked us out of the car. We spent a few hours waiting out in the cold on a country road at night. We called customer service which sent a mechanic to open the car. All turned out well but I’d say Virtuo blamed the whole thing on Mercedes was a little self assured. Once the car was opened it was Obvious the car functioned properly and the issue were virtuous keyless transponder.
Excellent experience
DmytroVoloshyn
Booked SUV for a ski trip in Spain. Everything was perfect, the car, the experience. Contacted support for a few times, answers were friendly and timely. Everything was by mobile app only. Like it!
Excellent
Citizen000001
Great rental experience. Completely contactless, yet super easy. Never want to rent a car the traditional way again. Plus customer service is incredibly responsive
Awesome service
gsascmodsc
this is a perfect place to rent a car if you’re looking for hassle free rentals. And their cars are exceptionally clean
Used to be good but going down the hill
Darling husband I of mine 1234
The app is getting worse and worse. No way to find your car’s location or end the rental. And this is after using this service half a dozen times. Last time the tires didn’t have enough air and this time the car park was locked and the intercom service didn’t work. The customer service is very good and fast but it doesn’t make up for the poor app UX.
Personal Data and Privacy
Frank_e_boi_R
This app collects your personal data before letting you in. DO NOT DOWNLOAD you will submit your passport and license and then discover it is not what you are looking for.
Promising start - unfortunate ending
joharpe
Virtuo had all the elements of the perfect solution to clunky and inconvenient rentals. Smooth delivery, great car etc. However, our rental car was booted / clamped for non-payment of back fines and violations that the company had for some time, and chose to ignore. After spending about 25% of my time in London dealing with this issue, to get the boot removed, I simply returned the car and cancelled early. Poor back end service and responsiveness, and they seem content with that.
London trip
D'uaine
Virtuo is an absolute joy to use- service is top notch on every level of customer service. Very efficient. Only drawback is lack of variety in the vehicles available
