TCS New York City Marathon
| Category | Price | Seller | Device |
|---|---|---|---|
| Sports | Free | Tata America International Corporation | iPhone, iPad, iPod |
Reviews
Totally broken for me
Eric867
The app tells me that I have invalid log in credentials. Also, the reset password link that is emailed to me results in an error page on the NYRR website. I can log in to the NYRR website just fine. This should be simple, but someone over at Tata has overcomplicated it. For me, the app is useless. Even worse, the App Store support link for the app just links to a mobile web marketing page for TCS/Tata. Instead of support, I’m greeted with stock photography. Awful.
Lots of information and a few problems
esorf
I was looking at the app and as a runner, there was nothing on the menu saying: Your Information. Turns out I wasn’t logged in. Which I could only do by going to the Settings item on the menu. Not obvious. It would have been helpful to see on the home screen a button next to “Running? Log in to see your confirmation form.” Also, the most painful problem, for some reason “paste” is disabled on the password field when you log in. For those of us who use password managers, we rely on copying a password from the manager app and pasting it into the password field. Very frustrating to have to bring my laptop over and show the password which I then have to type on the phone. Please enable “paste” in the password field.
Terrible
ktotts
The worst. Can’t log in, despite fixing password multiple times. Confusing site navigation and basically can’t even find the information I need. Very disappointing
Good but duplicate notifications
Jpzurf
Solid performance and slick features. So far only downside is duplicate notifications.
Unable to login despite app update (7.2)
#singyourheartout
As a runner, it is very frustrating to not be able to login, despite updating and re-downloading the app to the most recent version 7.2. Please fix this - again!
The best app created
SLEEPY ALL THE WAY?
This was so amazing , as a fellow fan of the marathon, I always want to keep track on what occurs and I found my solution to my problem . ?
No network connection
Margosha92
Connection issues for last 2 days - so frustrating experience especially given the fact I run this year. Every other application works on my phone, but this one - doesn’t.
Sharing links don’t work
PhilipT18
Like lots of people I downloaded the app to track a friend running in the marathon today. I ran into a problem when I tried to share a tracking link and it generated an Invalid Dynamic Link error from Firebase. I wanted to submit feedback to the app developer but there wasn’t a way to do that from the app that I could find. There was a form to submit feedback to the NYRR organization but the required category menu didn’t pop up so the submission failed. After looking at the form on the web site it’s clear there is no category for the app anyways. Clicking on support within the App Store just sends you to the TCS web site, nothing specific to the app. This might be a great app for the runners or for other features, but not being to report a problem is a big problem in and of itself.
