Switch App Reviews

Notifications for Active Reach are Waaay Off

Lgtaylor

I was wondering why I wasn’t getting any notifications on the second and third day. Well, I just had to wait because they all dumped to my phone on the fourth day. They continue to “notify” me at random times from days 2, 3 and 4...all mixed up. Also, the support/help link in the app is broken. So, “Help!”

Cannot get the app to work.

MGE2019

It seems I continue to have the same issue others are having. Please help me fix this so I can use the app!!! I downloaded the app and subscribed, and my account was charged. However, every time I tried to start the program, it said that I needed to purchase a subscription. Even though I already had, if I selected to purchase subscription again, it acknowledged I already had a subscription. I emailed the support email contact for the app and got an unhelpful response and then no response to my follow up. I went to Apple to delete the app and refund my subscription payment. Then I tried to re-download app and start a new subscription. It worked for the first day, but then when I went back in for the second day, the same issues persisted, telling me I needed to purchase a subscription. I’m hoping someone can fix this issue and I can access Dr Leaf’s transformative program. If not, I’ll have to delete and refund my subscription again. Please help me access this program!!

Great Content / Difficult to Understand Funtionality

Kristin A. E.

I’m on day two and loving the guided process thus far. But can barely figure out how to navigate app. Can’t go back to previous days to listen as she instructs you to at times. Can’t figure out how to set or repeat reminders (Active Reach). No ability to even copy or paste previous reminders. Im finding I’m feeling frustrated, which is what the app is built to help us fight against. I love Dr Leaf!!! Wanted to provide some feedback. Would be nice if there was email support for troubleshooting as the FAQs did not cover my challenges.

Great app...needs work work in one area

Chelsgaspar

This app has been very helpful in dealing with negative thoughts and sifting through life events that were out of my control. It has helped me to be more positive and take control back on how I react to negativity. The difficulty I have with this app is that once you have completed a 21 day cycle and start tackling a new thought you have to listen to the same audio a beginner would listen to. Example: learning how the app works, steps to take etc. This I feel is a waste of time. I have already listened to it and would not need those prompting the 2nd or 3rd time I am completing a 21 day cycle. It would be helpful if there was a separate recording with all the information for someone who is already familiar with the 21 day cycle.

Unfortunate because Dr Leaf is Awesome

Brainbenders

There are glitches on this app that are very unfortunate and the tech support isn’t able to provide remedies. Primarily, the app has made a reset to a new cycle, day one even if ‘continue current cycle’ is selected. The tech team assumes ‘start new cycle’ has been selected. Additionally, the history on my account was completely wiped clean, removing my ‘reminders’ which were set up for 43 days after each cycle. This is too bad. Dr Leaf is so wonderful. Her content and evidence-based program is really fantastic. We LOVE it! I think I will continue to use the app but set up reminders in my phone’s reminder app feature. Just too bad.

Beginning to to notice a difference in my responses

hasti_gd

This program has helped me gain control of my behavior. Dr. Leaf is incredibly knowledgeable, and she has provided me with specific actions I can take on a daily basis to gain control of my responses to external and internal stressors, and I am actually seeing results. Thank you Dr. Leaf, and thanks also to your team for helping you make this information accessible to people who need it, $5 a month is a bargain price for improved emotional clarity, especially when you’re a student struggling financially.

Share more of this app to people on social

Mamiemusu&1

Five star app

Great information and skills for learning way to cope.

Aunt_cam

I didn’t understand the app had In App purchases. Can’t part with the coin right now, but I was pleased once I understood the information.

Very Effective - As Advertised

TonyDawson

I have to admit I was a bit dubious about this app, but decided to give it a chance. I’m very glad that I did. I found the entire process to be very effective, and it has given me tools to process the stresses of life effectively. Highly recommended, especially at this challenging time for us all!

Signing up

stressed-ova-this mess

I downloaded the app this morning and am having great trouble creating an account the links are not hyperlinked and I am responding where I can write out such as name and/or Birthdate but each time I go to "create account" or "sign up" I get this badge that reads JSON serial can not be read the format is incorrect I have followed format the app is experiencing some flaws Please advise

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