Straight Talk My Account Reviews

Recently I upgraded my phone. I gave my old phone to my husband. When we tried to switch his straight talk service over to my old phone I was told it needed a new SIM card even though the phone was not really that old. We waited 3 days for it in the mail and when I called to have my husbands phone number switched over the guy I spoke to (he said his name was Ralph) kept asking me the same questions over and over and putting me on hold saying he needs to speak to his supervisor. I specifically told him that we wanted to keep my husbands number as it is on his business cards. Well over an hour goes by and I had to go to work. Ralph tells me it is taken care of and if we aren’t able to make a call just shut it off and back on. Well it did not work. We had been given a whole new number. It took two more calls to get it resolved. The 3rd rep I spoke to knew what she was doing and was able to fix it but she was very rude at the beginning of the conversation. I asked her to hold for a moment to put my dog out so I could hear her and she said rudely that she would only hold for 2 minutes. After being put on hold many, many times by 3 different reps for what should have been a simple phone swap. It made me so mad but it seemed clear that if I didn’t act super nice she wouldn’t help me. I love my new phone and I love straight talks prices but I hate EVERY time I have to call in.

Great app!

Jazzwhi

This is a great way to have a mobile hotspot wherever you go. Easy setup and user friendly. Also, you can combine all your devices in one app. So far so good.

Straight Talk App

J.Foz

Good app, very straightforward it's a clear layout of everything you need to know. Without all of the extra junk apps sometimes have to make them seem more in depth then they are. It is just basics which I like we will see where this whole rewards program goes.

Straight Talk My Account Reviews – Page 33