ServiceDesk Reviews

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Jerrame Pyford

This is one of the best apps i have found till now. Appreciated your hard work. Btw, here wa can provide rating, review, so as to the keyword searching install.Want to get more organic users, then find us in upmobi.xyz

1 year since last update - and this?

479654-evgfuk

We waited a whole year for a single update, and when it finally comes, all we get is a minor fix to the site visits? POOR. Support it, or end it!!!!!!!!!

Very Nice App

jmznetwork

Great, exactly what I was expecting! Works great!

Very Limited Functionality

Greeneggsandhamsamiam

I was very excited when this app first came out because I spend a lot of time on my phone. I've only been able to use this app as a way to look up customer information though. I can't make any tickets because the app won't let me pick the correct ticket queue. I've tried emailing support but they don't have a clue what is going on with the app.

Can we get notifications?

KLFUHHUHUHHUH

I love using this for work but why doesn't this app have notifications? It would be great to be notified when a new ticket arrives.

Nice to have, but extremely limited

479654-evgfuk

Mediocre tool for interacting with your service desk tickets. I cannot comment about the site visit & location features because I’ve never used those. Critical deficiencies in working with tickets: 1) you cannot CC other email addresses when adding a reply to a ticket 2) you cannot view attachments in a customer’s reply. 3) keyboard does not switch to horizontal orientation when typing out a reply.