San Diego Union Tribune Reviews

E-paper not readily available offline

osugrad85

The old version of the app would download the entire e-paper for reading offline every time the e-paper was opened. In the mornings as I would head out of the house, I just needed to open the app and give it a minute or two and I would have an offline version of the paper to read throughout the day. This new version requires that you jump through some hoops in order to download a pdf version of the paper which opens in the Safari browser. Not the easiest way to get an offline version, and sometimes that even that version won’t open later in the day without an internet connection. !!!Please make it easier to read the paper offline!!!

Blaring ad videos are horrible!

Ahmed Haroon

As I quietly scroll through the news, loud ads blare out. I have tried and even contacted tech support to fix the problem. To no avail.

Old app better

Alittlecabinbear

I agree !! Old app was soooo much better than this upgrade. Give us a choice between staying with the new one or going back to the old online version !!!

Freezes and crashes

Johnnypanic40

I bought a subscription to the UT online and can’t get the app to work. When I click on a story, the app freezes for about 15-20 seconds and then crashes. Every story is like this. I sent the developer an email yesterday and have had no response. Frustrating!!!!

Truly awful compared to the old app

Clivexxx

Only money can account for replacing the splendid old app with this abomination. It no longer supports an in-app version of the printed newspaper with all the old features. For that, you now have to view the paper in a browser with brain dead features.

Wow, did you ask your customers? Terrible execution

westcoastz

Did the UT team test drive this with their loyal subscribers, did you understand the customer use cases of how they consume your daily paper? For those who travel for work, the best thing was to load the paper before heading out of home. Then I could read the UT without the need for a connection. Please fix this or should we ask for a refund to our long standing subscription.

New SD e-version

With at

This version is terrible. There is no browse button, so I have to go through the whole paper to find what I want. There is no offline storage so I have to be on WiFi to read it. It loads slowly. I want the old version back!

Old version better

Blues in C

This new version feels like a big step backwards. The old version was much more user-friendly. Please bring it back!

Bring back old App

berongus

Old app quit working. Now stuck with “updated” version. Cannot download paper to be read later. Download takes forever and usually does not ever finish. Can’t get any more than the first 8 pages. What’s the point? More ads. Ironically driving the reader away.

Not as good as the old app, many issues

Mark B in San Diego

Rollout of the new app was not well done. I sat down to read the newspaper on my iPad as I usually do to find that it no longer works and I had to call the newspaper to find out there was a new app and the old one doesn’t work anymore. 1 the good news At first first I didn’t care for the listing of headline articles when I first bring up the app. However, I tried it for a few days and now find it helpful ie another option to access the articles 2 article continuity In the middle of an article when it finishes on another page eg continues on A8, I can no longer touch A8 and go to that page. I like to do that because many times there are related articles on the page. Instead it takes me to a full text page which is helpful but I used to get that by simply touching the article if I wanted full text 3 where are previous editions I can’t find where I can see the covers of all editions and pick previous ones 4Navigation Navigation: I can’t pinch smaller on one page view; and if I go to the two page view it won’t let me decide which two adjacent pages I want; sometimes when I get to the end of a section it has a “previous” and “next” indicators, sometimes it doesn’t. When it does, it isn’t selectable but I can swipe. The indicators should be consistent and more informative like ‘swipe left’ for previous. 5 returning to where I left off When I go away from the app - go to another app - and then return, I want to be right back where I left off, like it used to do. You can go to Safari and it will be the first one providing you have not gone to another Safari page, but selecting the app seems to reload the paper 6 selecting ads to print or forward There was an ad that I wanted to email to my wife, when I pressed/touched it like I used to, it did not respond/highlight; I could not print or email it. I’m sure the UT’s advertisers would be very interested in this change in functionality

San Diego Union Tribune Reviews – Page 2