Samsung Smart Viewer Mobile Reviews

Where do I find the info

JonathanLeon

I can't find the ip address or the port so I can install where can I find needs more instructions

Very difficult !!!

khmergator

Why can't they make this easy to follow?

Does not work

Mawillia

It doesn't work. Don't waste your time on this app. It should be taken off the App Store.

No on AT&T 3G

MJ,s

Will not work on the AT&T 3G network, only wifi....used to work before update.still waiting on an update...Samsung can you hear me now!?

Needs bugs fixed

Justin Caron

Will not work over 3G on Verizon just wifi. Needs update

I bought my Samsung SDE-120N from Sam's Club Oct. 2011. My husband installed it and we loved the fact that we could view our home from our iPhone's. I used the application to check on my teenager to make sure she was home while we were at the show on Tuesday, Feb. 21st. The Samsung Viewer would not connect to the 3G network. I tried my husband's phone as well. Would not connect. Called Samsung Support first thing Wed, Feb. 22nd and for an hour they had me uninstall and reinstall the app. They could not get it to work and said they problem was with ATT&T network. So, I went to the ATT&T store and they put in a new sim card for my phone, reset my phone, cleared the cache….NONE OF THIS WORKED!!!! Finally, we went to the app store and read the reviews and it seems I spent a lot of my time on this issue for nothing. Samsung tech support knows there is an issue and will not admit that they are aware of it. As I am typing this, Samsung has had me on hold for 15 mins and finally came back and said they are contacting their headquarters for an update on the app. Sam's club will take back the Samsung Security System and I plan to return it and get something else. Kim G. Kenner, LA

Does not work, No Instructions

Chili1212

Bought the 8 cam SDE 4001 at SAMs. Set up in my business. Will not connect and absolutely NO instructions. What is the correct HTTP and RSTP port? SO frustrating. Where are you Samsung. Feel cheated.

Doesn't work

cazzballou

I put in all the correct info & it won't work. Even had a computer/camera guy try & he couldn't get it to work. I can,however, watch in safari on my iPhone. The app is completely useless.