Safeco Mobile Reviews

Excellent app!

Schwazola

This mobile app is easy to use, very intuitive, and packed full of info!

Would not let me print receipt

Believeinyourself

Apt work OK except it would not let me print a receipt

Stay away from the app & SafeCo/LibertyMutual. The App is merely a tool SafeCo/Liberty Mutual uses to prevent so many customers from calling and speaking to live customer service. Like the website, the app is NOT accurate, it is NOT updated with the information you provide to the app or the customer service rep (claims specialists), and as far as “Booking a Rental”, it does no such thing. It gives you the information and location of the rental car companies they have contracts with and allows you to click a button. You click a button to “book a rental, then it confirms you have booked a rental, only you have NOT. There is not a confirmed vehicle at any of those locations for you. You STILL have to call each car rental location to find a rental, while none of the places do anything to help you find one, none offer you an up charge for an upgrade to get you in a car, NOTHING. I never had this issue with State Farm, Progressive, Farm Bureau, or Geico. The $20 difference a month? Totally worth paying a higher price for the better experience with better customer service at competent insurance companies.