Ruckus Learning Books + Brands Reviews
4/5 rating based on 27 reviews. Read all reviews for Ruckus Learning Books + Brands for iPhone.
Ruckus Learning Books + Brands is free iOS app published by Ruckus Media Group
Not buying new content until I get all previously purchased content restored
AnonnonLauri
Loved this when the app first came out on iTunes. That app would have gotten five stars. It was awesome. Now part of the content is in several apps. No way to get a new password so I could sign in on their website. They have also discontinued their original app for download. I had paid for all of their content. I mean every single story & book. Now with the new app they are pushing a monthly or yearly subscription in addition to purchasing books and bundles separately. They have new content BUT the Books and bundles I already purchased they want me to repurchase. Restore purchases gives back nothing on this new app. Why would I buy more when I don't even have access to all previously purchased content, there is zero customer service & I can't reset my password. If they'd fix these issues listed here they'd be one of the best apps for kids reading online. But as it is presently? Find other reading apps that actually value the people purchasing their content.
Clean slate
Greeneuva
If you've already purchased books through other standalone Ruckus apps, you need to buy those books again. My daughter loves the My Little Pony books, and I thought it would be convenient to have one app with those books and any others we get. But you can't restore those previous purchases. You need to buy them again. No thanks.
Disappointing
Epicyon
Saw the advertisement in the old app. As there are numerous issues with the old app I gave this one a try. Unfortunately as mentioned previously there is no way to transfer previous purchases. Particularly chafing are the assertions that content would be available on other devices. Since it is longer possible to register via the old app, and the old app doesn't recognize accounts created with the new app, this appears to be misrepresented. This caveat seems to be found only on the website FAQ ( the link to the FAQ from within the app doesn't work). For anyone else considering a purchase: I had already purchased Ruckus reader books from a prior Ruckus bookshelf, will they appear in ?My Stuff? or do I have to purchase them again? Any purchase done outside of the new single app will not be available. You will have to purchase that content again.
Only one free video
Laura_Jean_Moore
Nice concept advertised as free the app is free and there is one free video other than that it will add up to some big purchases fast. Glad it lets you disable purchases!
Cannot access previously purchased books!
Jimob27
I got this app to use with a few books I had already bought through the my little pony app. They aren't available and the FAQ says I have to repurchase them. The old app is no longer on my iPod and it's not in the App Store either, so they basically screwed me out of $10. I hope they fix this!
extremely frustrating
aabbyk
I was out with my son and he wanted to read a book, so I thought I'd try this app. I spent $4 on an in-app purchase which is something I never ever do but thought it would be worth it in this instance. Well after I paid, THEN the app says my internet connection isn't good enough to download the book. Why wouldn't they do a simple check of that BEFORE taking my money?! That is ridiculous. So then back at home I re-open it and try to download on my super-fast internet connection. It takes forever, and then eventually fails. So now I am trying at work and we'll see. I'd like to actually get my book for the future, but I know I'll NEVER buy another book through this product again. Don't waste your money.
Deception......
Thunderbead
Classic bait and switch! Downloaded App a few weeks ago and downloaded the free books to try out. Go to try the new free book today and now NONE of the previous books are free - there is now only ONE free book. I am not paying for what was free! Uninstalling - there is equal quality free books out there. They shot themselves the foot..
Useless app and support
Adjohnso
Purchased a series of books available in the Ruckus app. When going through the books and when prompted to register for progress reports and additional selections received error message and that I had to download the Ruckus app and register there. After successfully downloading the app and registering, it turns out that the app does not sync with individual purchases and you are prompted to have to purchase the same books again. Additionally, the Ruckus app registration does not sync with the book series registration. 8 attempts to contact the app owners through their contact and support process failed. Free app but useless.