Rocketmiles Reviews

Great app. Sometimes higher but you getting miles.

Laine356

Love

Bummed

#whatacrock

Haven’t been able to book from the web or from the app! I’ve called customer service 7 times, always a different answer to the problem and no call back from anyone!

Best Room Booking App

mgodfrey2003

Absolutely best booking app. Easy to use comparable prices and great customer services. Why wouldn’t everyone use this

Rewards

Beers&Babies

I really enjoy the rewards aspect slash getting the hotels at some what of a better rate, but the app can be glitchy. Stop mid-way for paying and reboot.

Pretty good

Tiffanys Dad

This site serves a purpose but is difficult to find a hotel. They need to allow site visitors to find hotels near another address. Business meeting, convention center, etc.

No discount prices

JpdtS1132

This application charges you more for your stay then their own website. The point still do not add up to usage.

I made a reservation weeks before my trip and after I arrived in the new city Rocketmiles emailed me and said my reservation for tonight was cancelled and the only other hotel they could give me was 2 hours away since the hotels in this city are in a very high demand. Ended up having no hotel and forced to stay with a friend. Overall terrible experience with the Rocketmiles team and they didn’t do much to fix the problem they created for me. Wouldn’t recommend the app or the company Rocketmiles. They still haven’t corrected their wrong. The only thing they did was issue a full refund (obviously since they didn’t have a hotel for me to stay in) and they think this was enough remedy.

Completed reservation

sht56

I completed a reservation and it did not record nor was I able to get Hilton points

Pretty good, just a few issues

BWDaigle

I have used this app twice and will be taking my third hotel stay with them this weekend. They seem legitimate. The cost of the rooms is similar to the hotel’s list price, unless you sign up for the “boost” and pay more to get more miles. You likely can get a better deal on the same room elsewhere, but this is about getting the miles. And the miles are real. They have been posted to my account within days of my stays. I did have one issue where the payment was not received by the hotel and I was charged twice. I called Rocket Miles customer service and they fixed the issue immediately. In fact, they asked to speak to the hotel desk clerk and fixed the problem right there and the charges were coming off my card as I was leaving the hotel. My big issue with them is their receipts. The receipt shows the “average” nightly room rate and “taxed and fees.” These do not add up right. If you stay in one hotel for two nights shouldn’t the total be an even number? If three nights, shouldn’t it be a multiple of three? If the nightly rate changed, shouldn’t the receipt reflect that? Makes it pretty difficult to fill out an expense reports when all you have is one “taxes and fees,” rather than the usual 3 separate taxes.

Terrible service

C5 for me

I found a hotel with availability I went to book it suddenly no rooms available DON’T use them

Rocketmiles Reviews – Page 2