Pretty good, just a few issues – Rocketmiles Review

I have used this app twice and will be taking my third hotel stay with them this weekend. They seem legitimate. The cost of the rooms is similar to the hotel’s list price, unless you sign up for the “boost” and pay more to get more miles. You likely can get a better deal on the same room elsewhere, but this is about getting the miles. And the miles are real. They have been posted to my account within days of my stays. I did have one issue where the payment was not received by the hotel and I was charged twice. I called Rocket Miles customer service and they fixed the issue immediately. In fact, they asked to speak to the hotel desk clerk and fixed the problem right there and the charges were coming off my card as I was leaving the hotel. My big issue with them is their receipts. The receipt shows the “average” nightly room rate and “taxed and fees.” These do not add up right. If you stay in one hotel for two nights shouldn’t the total be an even number? If three nights, shouldn’t it be a multiple of three? If the nightly rate changed, shouldn’t the receipt reflect that? Makes it pretty difficult to fill out an expense reports when all you have is one “taxes and fees,” rather than the usual 3 separate taxes.
Review by BWDaigle on Rocketmiles.