PSN Payments Reviews – Page 3
2/5 rating based on 50 reviews. Read all reviews for PSN Payments for iPhone.
PSN Payments is free iOS app published by Payment Service Network, Inc.
Website\app are horrible
baylee00
I am not one to complain but I have lived in my house for 4 years and usually mail in or drop off my utility payment. I pay everything else online so I decided to try this one out. First of all It took me forever to get logged in. 2 I had to call the 1 800 number to have them reset my password. 3 when I did get in my account it had somebody else’s name and customer number With their personal payment info listed. 4 my builders email was still on my account. So I had to go call again and have them remove all of that so that I could add my info. 5 when I actually did make a payment it sent me two confirmation notices that I paid my bill so I had to call again to make sure that it did not charge me twice. (which it did not thankfully) The only plus was that everyone I did speak to was very nice and helped me resolve the issue on the 3 separate calls I made. I just don’t feel very secure having my personal info on a app or website that is having these kind of issues. This website needs a lot of work.
bug fixes
Mvongsamany
issues with the app. app automatically closes after logging in. can’t do anything
Dumpster Fire
218 dumpster fire
This app is the burning trash in the dumpster fire. I have went to the website and requested to change my password numerous times and only one email has come to me to change the password. Went through the process to change said password and tad-a - it still doesn’t let me login. Forgo this app and call your local municipality and make the payment that way - at least that way your payment will actually be made.
Horrible
epr44118
This is literally the worst app on my phone. What used to take three minutes now takes twenty trying to use the app. Website is equally bad. If I could give zero stars it would be too many.
At what point do you notify users of returned check fees of $35???
Phreaktor
You take so long taking money out and the check returns but when do you disclose prior to paying that there is s fee?
Can’t even use it
Lcor17952266
Every time I add an account to pay my rent it claims it’s added and it doesn’t add. There is no way to just enter the account number when paying you must select from a saved list and nothing will save to the list..... it’s useless.
Lousy online payment record
LMcLallen
Made two payments in December for rent that never showed. Apt complex switched to this without proper notification or setuo info. Made the payments and they verify THANK GOD that they have them but still do not show in my history. I emailed asking again why they arent showing and they addressed the issue in the email about the apt complex not my online payment history not showing.
Payment method
Ordep1954
This app is useless and so is the technical support. When I input a payment method it is entered successfully with a confirmatory notice. When I go make a payment it tells me there is no payment method available. I called customer support and they nonchalantly told me to use another way to pay other than the app.
Horrible horrible horrible
useless time sink
This app is no good, either kicks me out altogether, or does not display the correct payment options, it’s just all around terrible. Just pay whatever you have to on their website. Do not use this app!
Horrible App!!
444Carrie444
This app keeps telling me I need to select payment type. There is a wheel to select different options. You can move the selection wheel but it is empty no matter where you move it to. If you bypass this and add your card number it states you need to add the payment type first but you can’t. After reading some of the other reviews I choose to keep my financial information from this app. I’ll mail the payment in!