PayTollo - Mobile Tolling App Reviews – Page 7
4/5 rating based on 64 reviews. Read all reviews for PayTollo - Mobile Tolling App for iPhone.
PayTollo - Mobile Tolling App is free iOS app published by PayTollo Inc.
Fraudulent
shalai94
I did not register my rental vehicle because the app does not cover rentals and even worse they require you to put in a minimum 30 dollars before finding this information out! It has been over 2 weeks and I have yet to receive my refund although the app says that they will refund you if you do not register a car within 24-48 hours or you discontinue the service and I did both and yet you all still have my money... this is a scam and a rip off and I am glad I didn’t not load more than 31 dollars I have to dispute it with my credit card company!!!
Disappointed.
Fauxima
I just deactivated my account, even after uninstalling it the first time it still auto re-loaded. Even though I don’t wanna use it anymore. The app has a mind of its own, I keep getting toll bills in the mail from tolls that I supposedly ran even though I had pay toll open. And then when I have the app completely closed out and I’m riding with a Friend, money still came out of the account.... so even though I would rush to open the app before I had it all every now and again, it still could’ve taken money out of the app even though it was not open? Hence why I say it has a mind of its own. I’m tired of getting toll bills in the mail, I will just go back to Sunpass, I cannot believe they advertised this app in their Sunpass mail. I was very excited to use this app, it has a clean look, and it looks simple to use. But when it comes time to use it, it craps itself... then it wouldn’t sign me in before I got in the road, hoping it would sign in three times at stop lights and nothing. Then would not remove my card... finally just had to come down to a deactivation... I want my money back, I’ll be heading back to surpass. Maybe I’ll come back after you actually fix the app to work properly on ALL of the tolls here in Florida. And if it was select tolls only, put it in a notification or an introduction...
Potential legal action
Logan Scott Johnson
They promised a refund for tolls I paid but were not given to the toll collectors. I am owed upwards of $130 and they have ignored me for almost a week now. Unacceptable.
Good idea, poor execution
RxstardivaMommy
Registered a rental car on the app, went through tolls using app. App said tolls were captured and deducted from my balance. Received notices and fines in the mail from the rental car company because they actually paid the tolls. Was not reimbursed from paytollo. Disappointing, especially when I could’ve just bought the toll plan from the rental company. I had what was left on my account refunded and I closed it.