Norton Family Companion App Reviews

It has great potential

zookiemom

But my son keeps circumventing the app when at school. I have his phone locked through the website but he keeps getting it unlocked without using the pin code. My only notice that he’s done such is when I check the website and find out that he’s been using apps I have blocked. It’s very frustrating that it keeps happening. I’m not happy that I have paid money for this app and it doesn’t seem to actually work.

Difficulty to change users

phern12

Won’t allow me to set my phone as parent. Difficult to get customer support.

It’s terrible

Smokemode

If you are a parent and download this on your kids phone your kid will definitely hate you and will probably just try to hide more things from you

THE WORST! DONT BUY

CatloverQueenfan????

Let me say this nicely; It’s not worth it at all! Please turn around and continue doing whatever you were doing before! This app is VERY PROTECTIVE! I have 3 accounts; my phone, my I Pad and my Computer. Once I open up to see that ALL of my apps were missing on my I Pad. I was shocked and thought that someone stole my identity or something. But no! It was this Stupid App. It took away my Apps

A waste of time

saturatedmoth6

This app doesn’t really seem to work all that well. It doesn’t support the monitoring of safari and seemingly deletes it. Then there’s the forced vpn. It’s annoying, period. It doesn’t allow the download of other vpn’s and the vpn the app comes with can protect against inappropriate content but doesn’t help with the internet speed at all. The worst part is that it’s a complete requirement to use WiFi. No vpn, no WiFi, no Internet. I don’t really see myself using the safe search all that much and unless certain improvements are made, I wouldn’t recommend this app. Please look for another family protection app that actually works.

Bad Choice, doesn’t work and support can’t help!!!

Tecdiver

I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!

Trash........

caden_55

I am the person that uses this and it does not work It deleted safari of my Phone and now I can’t even access the internet.

Norton

brnsysbsi

Terrible app. Works poorly and restricts all privacy. Even tracks location.

Other reviewers are just salty.

AFistfulOfLoadedDice

My parents installed this app on my phone, and I am honestly just disappointed with how other reviewers treat it. This app does what it says it does, and does it fairly well. It’s supposed to replace the phone’s browser with something more easily traceable for your parents, and that’s exactly what it is and what it does. Now, that isn’t to say it’s perfect. New tabs take a considerable amount of time to load, and certain websites, like the one my school uses for grades, are pretty poorly optimized for it. Overall, it works well enough to be perfectly acceptable.

I give this app 1 star.

Bmcgighan

I do not feel this app is reliable. I can not get the profile To load on my IPhone XsMax. I have emailed support and chatted with support. I am sent to a “higher” level of support each time with no resolve. I was promised a 48hour call back after my case was escalated to a higher technician. NO call back day 3 now. I have erased my phone and set it up like new to see if it was an app compatibility issue. The vpn installs fine, but the profile installation won’t complete. Online It says my apps software is outdated however I deleted and installed The updated app several times. I am —-highly—- disappointed, especially since I have been a loyal Norton subscriber for years. This kind of customer service really makes me question whether my other anti-virus software is even functioning properly. I DO NOT RECOMMEND THIS APP.

Norton Family Companion App Reviews – Page 11