MyBlock Reviews – Page 8

5/5 rating based on 496 reviews. Read all reviews for MyBlock for iPhone.
MyBlock is free iOS app published by HRB Tax Group, Inc.

What the hell is going on

jdm191214

I’ve dealt with the emerald card for years now. It is my go-to for direct deposit and to add funds in general on. Now all of a sudden this stimulus check comes out and I get the funds and not even 4 hours later my card is being declined when I hardly used it and didn’t get all that I needed to have done with it. The funds are there and now it’s saying my card doesn’t exist and you can’t even get in contact with the customer service! Very disappointed!!


H&R

lorilucy

Very unprofessional customer service will not be using h&r next tax season.


Complete disregard for long time customers

dukmouse

In this incredibly stressful time the fact that there is NO way to talk to a living person for help is beyond ridiculous!!! I have tried the local office who for years have been great, their only answer was they’ve been told by corporate to send everyone to the IRS or to the corporate call line. Since what I need help with is past the part where the IRS could help and is solidly in HR Blocks hands that leaves me with calling. So over the last 2 days I’ve spent over 14 hours either being hung up on by the automated system or never connected through (then hung up on). I’ve tried using this app- it refers you to the SAME useless phone number!!! I’ve tried utilizing Facebook messenger and that’s right it’s auto response is THE SAME USELESS PHONE NUMBER!!! Today I regret ever using HR Block for anything.


H&R Block messed me up with me receiving my stimulus

Sgaitor385

The IRS sent my stimulus to H&R Block. It took me over ten hours to get in contact with H&R Block for them to tell me that they are sending my stimulus back to the IRS because the IRS sent it to them wrong by putting my stimulus check in a general account with H&R Block. How would the IRS know were to send the stimulus check to if H&R Block didn’t give them that account number originally. H&R Block then lied to me and told me that I could update my information with the IRS once the check is sent back by them but that’s a lie because the IRS said on their website that they were going to send out the checks they way you filed the income tax and that information couldn’t be changed. So now because of H&R Block I might have to wait until September to receive my stimulus!!!! I’m never using H&R Block again!!! They are so uncaring in this time of crisis and when I tried to understand why they couldn’t send me out a card that my stimulus was sent to H&R Block stop answering my questions and I kept saying hello but I had to hang up because the agent refused to talk anymore. This is a disgusting and disgraceful company!!!! They don’t care about their customers. If I could’ve given them zero stars I would have.


Emerald card

Donna79143

Very happy with the app! Easy to use & love the EPocket & the BILL PAY!


Straight fwd, NO hidden fees!!

LYNNO3

Filing your own taxes online since COVID-19 Outbreak ? After all my research between H&R Vs. Turbotax I decided on H&R block hands down very user friendly and provide many resources to guide you along the way. 1. Reason is completely Straight forward with NO Surprises/hidden fees like Turbotax! I like to do business the right way! * If decide on Turbo Beware yall ! ✌?


Terrible

Dj Bledi

I entered all my data and they couldn’t verify my info.Will not recoment


Crappy as hell

DebHiward

It never remembers your password and you keep having to change it


The app is subpar at best

App kicks butt

I lost my Emerald Cars. Now, I’m looking for a way to cancel a lost card. I would like to get another one asap. But no where on this app is there a “Luxury” button to cancel or reorder a new card. I mean reallly...? Cmon HR Block you’re app lacks basic banking options . FAIL. NOT RECOMMENDING.


The Document Uploader Needs Work

MikeyLovesSushi

Doesn’t work properly and glitches out often.