My Singtel app Reviews – Page 2
4/5 rating based on 55 reviews. Read all reviews for My Singtel app for iPhone.
My Singtel app is free iOS app published by Singtel Idea Factory Pte Ltd
Don’t use the chat if you want help
__jwb
Just call them. Chatting them is a giant waste of time. The agents are not proactive about resolutions and unhelpful when trying to speak to anyone with any power to help. Download the app so you can more easily call them and view your usage. Don’t download if you need any type of help.
Can only pay 1 in 4 bills
SaqibSheik
What a terrible app. I have four bills I would like to pay each month. For several months now this app only takes you to the payment gateway and other bills you can't pay. Frustrating and makes want to switch away from singtel.
New update screwed up
Sp1cee
Your new update makes it impossible for me to get past the initial sign in. After signing in it takes me to a page to agree to the T&C BUT the whole page doesn’t fit in my screen and it won’t let me scroll down. AND there’s no way to get past that agreement page. Hence, I can’t use the app AT ALL. Please FIX. Thanks.
Downgrade
jam9999
I now have to go digging through screens to see the usage split between my primary number and numbers linked to my mobile share plan. Plus SingTel for some utterly incomprehensible reason refuses to allow CIS customers to obtain and use OnePass accounts despite the fact that the contract terms make clear that these are individual accounts.
Terrible update
qwertyyoxncisvdkf
This is a terrible update and I even cannot login. Then person in charge of this app shoudw be fired.
Unusable
BuddhahatNYC
This version is completely unusable. Pages/content doesn’t load. Can’t find any place to buy data roaming. Really appalling.
Forces you to use their data roaming service or no service
UWOT
Recently a function to encourage walking was added to the app. However, I was unable to use it while using WiFi, even when I’m overseas. To quote customer service - ‘You will not be able to sync steps by connecting to Wi-Fi. However if you are overseas,you will be able to sync your daily steps if you are roaming with Singtel. While overseas, we recommend subscribing to one of our ReadyRoam data roaming plans for an affordable and convenient way of staying connected to access StepUp.’ Am deleting the app.
Singtel bill app
Eas888
It doesn’t work from a mobile app. You can’t rename the pdf file of the bill. It downloads the file in some gibberish file name. Moreover it’s very hard to send the bill via email, what’s app, WeChat, Line, Messenger, Viber. It is completely useless in the face of the fact that it’s attached and concerns a mobile device. To require the download and work to be done by computer is silly bordering on the ludicrous. Whoever has designed it obviously only uses a computer and does not use a mobile device as a smartphone but uses it as a phone only. It’s the most archaic structure that highlights the fact that the designer is not tech savvy at all. People use their phones not only to make calls but it’s myriad of applications - a smartphone. That’s why they pay the same amount for their smartphones as they do for a computer. It’s time Singtel woke up to that fact.